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Welcome to the WebTrac Instructions Page 

WebTrac is the system that enables you to register online for programs and activities offered by the Amherst Leisure Services and Supplemental Education Department. 

WebTrac Registration Instructions

  1. At the Welcome page, click "Continue to Login."

  2. Enter your User Name (your household identification number)* and your password and click "Sign In."

  3. To register for an activity, enter the 6-digit Activity Number and the 1-2 digit section letters of the desired activity/program.

  4. If you don't know the activity number, you may click on "Sort by Activity Type" or "Sort by Activity Number" links to get a list of programs.  You may also click on "Search" to search for a program by other criteria.

  5. Click on the Activity Number of the program you with to enroll in.

  6. Select the family member that you wish to enroll from the "Family Member to Enroll" pull-down box.

  7. Please tell us how you found out about the class for which you are enrolling by selecting from the "How did you find out about this class?" box.

  8. Click on the "Add to Cart" icon.

  9. Answer any questions that may come up and click "submit."  If no options come up, proceed to #10.

  10. Click on "Continue Shopping", "View Shopping Cart" or "Proceed to Checkout."

  11. When you have finished adding to your shopping cart and have clicked on "Proceed to Checkout," enter your 16-digit credit card number (Mastercard, Visa or Discover only) with no spaces or dashes, and then enter your 4-digit expiration date (e.g., 0506 for May, 2006)

  12. Review your billing information and click on the "GO" button to begin the payment authorization process.

  13. Next review the on-screen warning, click the "Continue" button, You MUST WAIT until your receipt appears before trying to navigate in your browser.

  14. Click the "OK" button to view a copy of your receipt.

  15. Your receipt should appear in your browser and you can print (printer icon) and/or save (disk icon) your receipt for your records.

  16. Once you have closed your receipt, your transaction is complete and you can select from 3 options: "Back to our home page", "More Shopping", or "Finished."

  17. If you experience difficulties, please call our main office at 703-777-0343.

WebTrac Payment Instructions 

  1. At the Welcome page, click "Continue".

  2. Enter your User Name (your household identification number)* and your password and click "Sign In".

  3. To pay an existing balance, select the "My Account" option on the left sidebar and then select "Pay Old Balances."

  4. You will see a listing of all of the classes for which you owe. Just click on the shopping cart icon next to the activity for which you wish to pay.

  5. Now the system will pop up a decision box. Click on "OK" to pay for another activity (Go back to step #4), or click on "Cancel" to proceed to checkout and step #7.

  6. First, the system will allow you to review all of the payment selections that you have made. If you are satisfied with your selections, then click on "Proceed to Checkout."

  7. Enter your 16-digit credit card number (Mastercard, Visa or Discover only) with no spaces or dashes, and then enter your 4-digit expiration date (e.g. 0506 for May, 2006)

  8. Review your billing information and click on the "GO" button to begin the payment authorization process.

  9. Next review the on-screen warning, click the "Continue" button and then please wait until your receipt appears before trying to do any navigations in your browser.

  10. Click the "OK" button to view a copy of your online receipt.

  11. Your receipt should appear in your browser and you can print (printer icon) and/or save (disk icon) your receipt for your records.

  12. Once you have closed your receipt, your transaction is complete and you can select from 3 options: "Back to our home page", "More Shopping", or "Finished."

  13. If you experience difficulties, please call our main office at 703-777-0343.

WebTrac Symbols

 

Facility details

Current enrollment numbers

Fees

More activity information

*Generally, any household that has signed up for an activity with the Department of Parks, Recreation and Community Services since June 1, 2001, will have an account in our database. If you are unsure whether you are in our system, please call 413-259-3065 and ask one of our staff members.

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